Ing Bpo Global Services India P Ltd A Captive Unit

Our office is tucked away in Golden Park, over in the Rampura area of Delhi. It’s one of those parts of the city that stays busy no matter what time it is. Being a captive unit for Ing Bpo Global Services India P Ltd means we spend most of our shifts on the phones or typing away at keyboards. It’s a lot of coordination and making sure the global side of things stays on track. The building itself is okay, nothing too special, but it works for what we need to do. We have people coming in for different shifts at all hours, so the tea stall nearby is always doing good business. It’s not the kind of place where people sit around doing nothing; there is always a list of tasks or some data that needs looking at. Most of us live fairly close or take the metro to get in. We don't spend a lot of time on fancy presentations about our goals. Instead, we just focus on getting the work finished so the next shift doesn't have a mess to clean up. It can be a bit stressful when the volume of work goes up, but the team here is used to it by now. We just stay at our desks, do the job, and head home. It is a very straightforward way to earn a living in a big city like this, and we just keep at it.