Agrawal Paint & Hardware Store

We run a straightforward shop here at 78 Ghonda in Yamuna Vihar. Agrawal Paint & Hardware Store is exactly what the name says. We have aisles filled with tools, pipes, and buckets of paint. The place isn't fancy at all. The walls are lined with metal shelves and there is always a bit of dust in the air from the cement bags we keep near the back entrance. We spend most of our day helping people find the right size of bolt or picking out a color for their front door. It’s physical work, and our clothes usually show it by the end of the shift. We have a small counter where we handle the cash and write out receipts by hand. Yamuna Vihar is a busy residential area, so we see a lot of people who are doing up their houses. We’ve been here long enough that we’ve seen the kids in the neighborhood grow up and start their own homes. We don't have any customer service training; we just talk to people like they’re our neighbors, because they are. Sometimes the shop gets crowded and people have to wait their turn, but nobody seems to mind too much. We close up around eight and head home to our families. It’s a simple, honest business that keeps us busy from morning to night. No frills, just the hardware and paints people need for their daily chores.