Serco Bpo

Our office is tucked away in E-203 over in the MCD Colony area of Azadpur. If you have ever been to this part of Delhi, you know Azadpur is famous for the big wholesale market, so it is always crowded and pretty loud around here. We handle a lot of calls and paperwork from this building. It is not some flashy corporate tower or anything like that. It is just a workspace where people come to do their daily shifts. Some of us are here during the day and others take over for the night shift. The stairs get a bit crowded when the shifts change over and everyone is trying to leave at once. We spend most of our time wearing headsets or typing at computers. It can get pretty repetitive after a few hours, but we have a small area to take breaks and drink some tea. Sometimes the internet acts up or the power fluctuates, which is just part of living and working in Delhi. Most of the staff lives nearby or takes the metro to get into work. We do not have a big fancy lobby for guests. You just walk in and get to work. We have been here for a bit now, managing different tasks for our clients. It is mostly just making sure the phones are answered and the data is entered into the system correctly. There is always someone at a desk here.