Heal Industries (export Division)

Our office is at 63 Chitra Vihar, which is just off the main Vikas Marg. This is specifically the export division for Heal Industries. We don't make anything here at this location. It’s all administrative work related to shipping products to other countries. The office is filled with filing cabinets and a few old computers. We spend a lot of time on the phone with shipping agents and customs people. It’s a lot of coordination and checking numbers. Because we deal with international orders, sometimes we have to be here at odd hours to talk to someone in a different time zone. Chitra Vihar is a nice enough area, but being so close to Vikas Marg means we never get any peace from the traffic noise. The honking is constant. We have a small staff here, just five of us. We manage the logistics and make sure all the certificates and permits are in order. There’s a lot of pressure when a shipment is stuck, but we just handle it step by step. We don’t have a fancy lobby or anything like that. It’s just a place to get work done. We eat our lunch together in the small pantry area. It’s a very routine kind of job. We aren't trying to change the world; we are just trying to make sure the boxes get where they need to go on time and the paperwork is correct.