Kokilaben Dhirubhai Ambani Hospital

This hospital is located at 4 Bunglows in Andheri (W). It’s a very well-known landmark in this part of town, so you can’t really miss it if you’re in the neighborhood. The area is quite frantic, with shops and stalls everywhere, but the hospital grounds are a bit more contained. We have a lot of staff members, from the security guards at the gate to the people working in the labs. Every day feels like a marathon because of the sheer number of patients who show up. We deal with everything from basic tests to very complicated surgeries. The lobby is usually the busiest spot, filled with people looking for directions or waiting for their turn. It’s a functional place, designed to handle a lot of traffic. The air conditioning is always on high, which is a relief from the Mumbai heat outside. We have a lot of different wings and buildings, so there is a lot of walking involved for everyone. The nurses and doctors are always on the move, and the administrative side is just as hectic with all the billing and paperwork. It’s a big operation, but at the end of the day, it’s just about helping the people who come in through the doors. We don't use a lot of fancy words to describe what we do; we just show up and handle the cases as they come. It’s a constant cycle of work.