Sanwa Diamond Tools Pvt Ltd

Our place is right on Nayapura Main Road, which is basically the heart of the activity around here. Even though the official name says Pvt Ltd, it is really just a small group of us working hard every day in this shop. We deal with diamond tools, which is a bit of a niche thing, but we have learned a lot over the years just by doing the work ourselves. The shop floor is usually a bit of a mess with wooden crates and rolls of packing tape everywhere. It gets loud because of all the traffic outside, and sometimes it is hard to hear the phone ringing when a customer calls. We aren't the type of people to wear suits or have long meetings in a boardroom. Usually, we just sit around the small table in the back room and figure out the orders for the coming week. People come to us when they need something very specific that the larger stores just don't keep in their inventory. We try to keep everything on the shelves, but sometimes things run out and we have to wait for the next shipment. It is a lot of manual work, lifting heavy boxes and checking technical specs. My hands are usually quite dirty by the time noon rolls around. We don't have a fancy showroom, just rows of shelves and a counter where we talk to the people who stop in.