Bihar Ceramics

Our place, Bihar Ceramics, is located on N. H - 91. We are right near the Mundakhera Crossing. It’s a bit out of the main city, so we have more room for the big crates of tiles. The highway is right there, so we get a lot of dust and the sound of trucks all day long. We mostly sell floor tiles and wall tiles for kitchens and bathrooms. We have these big metal racks where we display the different patterns. Sometimes people spend an hour just looking at two different shades of beige. We try to stay out of their way while they decide. It’s a family-run thing. My brother handles the deliveries and I stay in the shop. We have a small yard in the back where we keep the bulk stock. Moving those crates is hard on the back, so we use a small hand trolley. The tiles come from all over, and sometimes a few get broken in the boxes, which is a pain. We just pile the broken bits in a corner. The Mundakhera Crossing is a busy spot, so we see a lot of people passing through. We don't have a big sales team. If you come in, you’re talking to the owner. We tell people what’s sturdy and what’s just for looks. It’s a basic shop but we have what’s needed for a decent house.