If you walk down Pal Road, you'll find us at No. 92 in Prem Nagar. It’s just a regular shop where we’ve been working for a while now. Most mornings start with unlocking the front gate and sweeping the dust off the step. It gets pretty busy around here once the traffic picks up. We don’t have any big signs or fancy lights. People around the neighborhood know where we are. We mostly just focus on the daily tasks at hand. Sometimes the phone rings all morning, other times it’s quiet enough to actually hear the tea stall next door. We’ve grown used to the rhythm of this street. Inside, things are kept simple. There are some chairs for visitors and a few desks where we keep the paperwork. We aren't trying to be the biggest place in town, just a steady one. A lot of our time is spent talking to folks who come in with questions. We try to give them straight answers without making things complicated. It’s just how we do things here. If there is work to be done, we get to it. Some days are long, especially when there’s a lot to organize, but that’s just part of the job. We like being in Prem Nagar. It feels like home after all these years of being in the same spot. We just keep our heads down and do our part.
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