Tool world

We've been running Tool world out of our spot at 139A/9 Shivpuri in Gurgaon for a good number of years now. It is a busy little corner of the neighborhood. Most mornings start with us unlocking the shutters and getting the dust off the counters. The shelves are pretty packed with everything from small screws to heavy-duty power drills. It might look a bit disorganized to someone walking in for the first time, but we have our own system. People from around Gurgaon come in when they are fixing a leak or starting a small project in their backyard. We spend a lot of time talking to customers about what size bolt they actually need versus what they thought they needed. There is usually some tea going in the back and the sound of traffic from the street coming through the door. We aren't trying to be one of those huge megastores you see in the malls. This is just a local shop where we keep the things that people in this area use the most. Some of our regulars have been coming here since we first opened the doors. We just keep our heads down and focus on having the stock ready. It gets loud and a bit messy during the rush hours, but that is just how it goes here. We don't use fancy software, just a notebook and some patience to keep track of what is going on.