We go by the name Tech Mahindra, though around here we are mostly just known through our contact at Monipunj. It’s a bit of an unusual setup because we don’t have a traditional storefront that people just walk into off the street. Most of what we do happens through the computer and our email system. We handle a lot of technical stuff and support services, which means we spend a lot of time sitting in front of monitors and wearing headsets. It isn't a glamorous job by any means. It’s mostly troubleshooting and trying to fix problems that other people are having with their systems. The work can be repetitive, but it’s what we know how to do. Even though we are part of a larger name, our day-to-day feels very local and small-scale. We don’t have big fancy meetings or use complicated business jargon. We just talk to each other and get the technical tickets sorted out as they come in. Sometimes we have to work odd hours because of the nature of tech work, so you might find someone logged on late at night. We try to be helpful and just give straight answers when someone asks for help. It’s a very simple operation based on getting things fixed. No one here is trying to impress anyone; we’re just doing our bit in the tech world from our corner of the workspace and helping folks out.
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