Carlton London

Our shop is in the Metropolitan Mall on MG Road. We’re at Shop No G/29/32, which is on the ground floor. It’s a different world inside the mall compared to the streets outside. It’s always bright and the music is always playing. We sell a lot of trendy footwear and some handbags too. Even though it’s a big name, the staff here are just local people. We spend our shifts helping people find the right style for weddings or work. It’s a lot of polishing the display shoes and making sure the mirrors are clean. The mall gets very crowded on the weekends, so we’re usually on our feet all day without much of a break. We don't have a big corporate mission; we just want to make sure the customers find what they need so they can go about their day. Sometimes the stockroom gets a bit overwhelming when a new shipment arrives, and we have to work fast to get it all out. We talk to all sorts of people who are out for a day of shopping on MG Road. It’s a fast-paced environment, but we’ve gotten used to it. The carpet gets worn out quickly from all the people walking in, and we’re always pointing people toward the elevators or the food court. It’s just a busy shop in a busy mall, and we’re here to keep it running day after day for the shoppers.