Itc Hotel The Royal Gardenia

If you go down to No.1 Residency Road, you’ll see Itc Hotel The Royal Gardenia right there on the main road. It’s a central spot in the city. The building has a lot of green stuff around it, which takes a lot of watering and trimming from the garden crew. We have a team that goes around every morning just to check on the plants and the open spaces. It’s a big place, so walking from one end to the other takes a bit of time. The lobby area gets a lot of natural light, which is nice when you’re working a long shift behind the counter. People stop by for all sorts of reasons. The staff here mostly stays busy behind the scenes. We deal with luggage, cleaning, and making sure the lights are working. Residency Road is always packed with cars, so there’s a constant hum from outside. Inside, we try to keep it calm, though it's not always easy when there's a big group checking in at once. We’ve had the same people working the desk for quite a while now. They know the regulars who come every month. It’s a lot of routine work, like checking schedules and moving furniture around for different events in the halls. We don’t think about it as being special, it’s just how we spend our days. Sometimes the lifts get slow during the rush hours, and we have to help people find the stairs. The main road outside is always full of life, which keeps us on our toes.