Intercontinental Hotel Group - Holiday Inn Gem Park

Our location is over on Gullappa Road in R.S. Palaya. It’s part of the Shanthinilayam building at number 22, right on the 8th cross. This isn't the flashy part of Bangalore, it’s more of a real neighborhood with small shops and houses all around. We handle a lot of the behind-the-scenes work here. M.S. Nagar is the local post office area. Some days are just filled with endless lists and checking the inventory. We have people coming in and out all the time. It’s a bit of a maze getting here if you don’t know the backstreets of R.S. Palaya. The office has a bit of a worn-in feel, with stacks of folders and some old calendars on the walls. We get our tea from a guy down the street who brings it in small glass cups. It’s a busy atmosphere but not in a way that feels stressed out. We just have a lot to get through. Sometimes the power goes out and we have to wait for the backup to kick in, which is just part of living in Bangalore. We don’t have any polished speeches about hospitality. We just know that rooms need to be ready and people need to be looked after. It’s a lot of coordination between the different departments. We’ve been here for a while and we know the shortcuts to avoid the main road traffic. It's just a regular workplace where we try to get things right.