Call Center College

We are located at number 18 in Basaveshwarnagar, Bangalore 79. Our place is called Call Center College, and the name pretty much says it all. We spend our time training folks who want to work in the BPO industry. It’s a lot of practicing English, learning how to handle difficult customers, and understanding how the phone systems work. The building isn't huge, but we have enough space for several classrooms and a small area where students can practice their calls. Basaveshwarnagar is a busy area with lots of shops and traffic, so there is always something happening outside our windows. Inside, it is usually the sound of people talking and trying to get their accents or their scripts right. We don't use fancy textbooks; it’s more about hands-on practice and real-world advice from people who have done the job before. We have some old computers for the students to use and the desks are a bit worn down from years of use, but they work fine. We don't try to polish things up too much because the real job in a call center can be tough, so we keep it real here. Most of our day is spent listening to trainees and giving them tips on how to improve. It’s a lively place to be, and we enjoy seeing people get better at their skills. It is just a plain, honest school for people who want to start a career.