Surat is a big city for this kind of work, so being based here makes sense for us. We operate mostly with an eye on the local market but we handle things through the website too. It’s a lot of packing and unpacking boxes every single day. The office we have here is usually piled high with bubble wrap and shipping labels. It gets pretty humid in Surat, so the fans are always going at full speed while we sort through the latest batches. We don't really have a big showroom where you can walk in and see everything on velvet cushions. It’s more of a workspace where we get things ready. We spend a lot of time on the computer checking orders and making sure the inventory matches what we actually have on the shelves. Sometimes we make mistakes with the paperwork and have to spend the afternoon fixing it. It’s not a glamorous job, despite what people think about jewelry. It’s a lot of counting, weighing, and double-checking everything. We’ve been doing this for a few years now. The tea here is good, we get it from a stall just down the street. We just try to keep up with the work as it comes in. There’s always something to do, whether it’s answering an email or looking at a new design that just arrived in the mail today.
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