Hotel Sangam,Trichy - Front Office Assistant

This is about the work going on at Hotel Sangam in Trichy, specifically from the perspective of the front office assistant side. Our address is Old No 12B/7, which is now New No 53-1, right on North Eda Street. We are in Beemanagar, which is a fairly busy part of the city. The pin code is 620001. Working here means seeing a lot of different people every day. The front office is where everything starts. It’s not always easy, especially when things get busy or the phones won't stop ringing. We handle the check-ins and the questions and all the small things guests need. The building has been here for a long time. It feels lived-in and familiar. We have our own way of doing things that works for us. It’s not a robotic environment. We talk to each other like normal people. Sometimes we have a laugh, and sometimes we are just trying to get through a long shift. The street outside, North Eda Street, always has something happening. You can hear the sounds of the city through the doors. We don't have a big PR team writing about us. We are just the staff you meet when you walk through the door. Our focus is just on the tasks at hand, making sure rooms are ready and the paperwork is correct. It’s a real, local job in the heart of Trichy and it keeps us busy.