P.A.V. Sundaram

P.A.V. Sundaram is basically a one-man show or a very small team, depending on the day. We don't have a big fancy office with a lobby or a receptionist. The address is the name because the work is tied directly to the person. It’s a simple, straightforward way of doing business without any of the extra layers you find in bigger companies. Most of the work involves staying on top of daily tasks and making sure nothing falls through the cracks. The desk is usually covered in papers, and the phone is always within reach. It’s the kind of business where you talk to the person in charge every time you call. There’s no jumping through hoops or being put on hold for ages. The days are long, starting early and often ending late in the evening when the last of the emails are sent out. It can be a bit tiring to handle everything ourselves, but it also means we know exactly what is happening with every single project. We don't spend money on expensive furniture or big advertisements because that’s not really what we are about. We just focus on the task at hand and try to get it done properly. It’s a very practical approach to work. There isn't much more to it than that—just showing up every day and putting in the hours to make sure things keep running as they should.