Thomas Cook D-mall Pitampura

Our spot is inside D-Mall over in NSP Pitampura. It’s a pretty busy place, especially on the weekends when people are out shopping and then decide to stop by. We spend a lot of time on the phone or staring at computer screens looking at flights and hotel bookings. It’s not always exciting, but it’s what we do. Sometimes the mall music gets a bit loud, but you get used to it. We help folks figure out where they want to go for their holidays or if they just need to get somewhere for work. It’s a lot of checking dates and making sure the names are spelled right on the forms. We’ve had people come in with all sorts of questions about visas and travel insurance. We just sit here at our desks and try to sort it out for them. The office isn't huge, but it works for us. Most of the staff here live nearby, so we know the Pitampura area well. If you’re walking around D-Mall, you’ve probably seen our sign. We don't really have a big fancy lobby, just the desks and some chairs for people to wait. It’s a practical setup. Working in a mall means there’s always something going on outside the door. We just keep at it, booking trips and helping people get their paperwork in order for their next journey. The mall parking is a bit of a nightmare on Sundays, so we usually take the metro. It’s just us, some brochures, and a lot of travel itineraries to manage every day.