Human Rights And Consumer Forum Trust

The Human Rights And Consumer Forum Trust is based here in New Delhi. We operate out of a small, simple office in the city. It is not a big or shiny place like some of the larger organizations you might see on the news. Mostly, it is just a few rooms with desks that are piled high with papers, files, and notebooks. We spend our days listening to people who come in with all kinds of problems. Sometimes they have issues with things they bought that did not work, or they feel they have not been treated fairly by someone. We just try to help them figure out what their next step should be. It involves a lot of talking and looking through stacks of rules and regulations. Delhi is a huge, busy city, and it is very easy for people to feel lost in the system. We have been doing this work for quite a while now. We do not have a lot of funding, so we keep everything very simple. The furniture is a bit mismatched, and the printer usually jams at least once every single day. We do not mind that, as long as we can get the necessary work done. People find us through word of mouth more than anything else. They tell their friends or family that we are here to listen to their stories. We are not experts in every single thing, but we try hard to point people in the right direction.