The Grand Bhagwati Hotels Ltd

We are over here at Saraswathy Nivas in the Thekkevila area of Kollam. It is a quiet spot mostly. We’ve been running The Grand Bhagwati Hotels Ltd from this address for a while now. Some days are busier than others, especially when there are a lot of people coming through Kerala for their holidays. Our office is just a regular building where we handle all the bookings and the paperwork that comes with running a hotel business. You can find us easily enough if you know the P.O. box near the main road. The staff here mostly lives nearby, so we walk or take a cycle to get in every morning. We spend a lot of time on the phone or checking the rooms to make sure everything is where it should be. It’s not a fancy corporate setup with glass walls, just a practical place where work gets done. Sometimes the rain gets heavy around here and we have to make sure the roof is holding up okay. We try to keep things simple and honest. When people ask what we do, we just say we look after guests and make sure they have a place to sleep. It is a lot of coordination between the different departments. Most of us have been here for years, so we know the neighborhood and the local rhythms pretty well. It is just our daily life, really. We don't need much more than that.