Poonam Chand Bhandari

Malviya Nagar is where we’ve been for quite a long time. It’s a neighborhood that is always on the move. Our office is a simple place, nothing too fancy to look at. We have a few desks and some old filing cabinets that have seen better days. We don't go in for expensive rugs or modern art on the walls. It’s just a place where we come to work every morning. The phone rings a lot, and we spend a good part of the day talking to people. We don't have a big staff, so we all end up doing a bit of everything. Sometimes I’m answering calls, other times I’m dealing with the paperwork. We like it that way because it keeps things simple. We know the people at the local tea stall and usually get a cup in the afternoon. It’s a basic routine but it works for us. We don't use any slick marketing talk or try to sound bigger than we are. We just take the work as it comes and try to do an honest job. The traffic in Malviya Nagar can be tough, especially in the evenings, but we’re used to it by now. It’s just part of being in this area. We’ve been here long enough that most people recognize the name when they hear it. We don't need much more than that. It’s a straightforward business and we plan to keep it that way.