Wns Global Services International Call Centre

Our office is on the second floor of Suvidha Apartments in Sector 56, Gurgaon. If you know the area, it is right near the local market. It’s 223 on the second floor. Being in an apartment building makes it feel a bit more like a home than a regular office. We are a call centre, so you can imagine it gets pretty loud in here when all the phones start ringing at once. There are people coming in for the night shift just as the day shift is packing up to head home. The elevator in this building is a bit old and sometimes it takes its time, so many of us just use the stairs to get up to the second floor. We have rows of desks with headsets everywhere. The pantry is small, mostly just a kettle for tea and a microwave that someone brought from home. We don't have a big corporate lobby with a receptionist. You just walk in and see everyone working. Sometimes the internet acts up, and we all have to take a forced break while the IT guy tries to fix the router. Sector 56 is a busy place, and finding parking around here is always a bit of a struggle for the staff. We just try to get through the calls as they come in and help whoever is on the other end of the line. It's a lot of talking every day. The atmosphere is just people trying to do their jobs well.