Westin Sohna Gurgaon

We are based out of these S.F.S. Flats in Saket, specifically at A-83/2 on the second floor. It’s a quiet residential area in New Delhi, quite different from the actual resort location, but this is where we handle a lot of the back-end stuff. The office is basically just a flat that’s been converted. There are files everywhere and a few desks crammed into the rooms. We spend most of the day on the phone or responding to emails about bookings and events. It’s not very glamorous here. Sometimes the neighbors in the building complain if we have too many visitors or if the courier guy makes too much noise on the stairs. We drink a lot of tea while we look at floor plans or check guest lists. It’s a bit of a trek to get to the actual hotel from here, so we mostly stay put and deal with the paperwork. The lighting isn't great in the main room, and we usually have a fan going because it gets stuffy. It’s just how it is. We do our best to keep the paperwork from getting too messy, but when it’s busy season, it gets a little chaotic with folders piling up. We aren't a big corporate office with a lobby; it’s just us in a regular apartment block trying to keep things running properly. We stay until the work is done and then lock up the flat.