Vertex Customer Services India Ltd

We are located at 24A in Sector-10, specifically in the H-Block of the DLF area in Faridabad. It’s a pretty standard part of the city, lots of similar buildings and small businesses. We’ve been working out of this space for quite some time now. Our day usually starts early because the phones start ringing pretty much as soon as we open the doors. It’s a customer service center, so it’s always a bit noisy with people talking and keyboards clicking. We have rows of desks and headsets. It’s not fancy, but it gets the job done. The air conditioning is always on because it gets stuffy with so many people in one room. We take turns going out for lunch at the little food stalls nearby. The 121006 area is easy enough to get to by rickshaw or bus. We deal with a lot of different problems every day, mostly just helping people figure out their accounts or fixing errors. It can be a bit tiring, but we have a good group of people here. We don't use a lot of big words or corporate talk; we just try to explain things clearly to whoever is on the other end of the line. Sometimes the internet slows down and we all have to wait, which gives us a chance to catch our breath and talk. It’s just a regular office life in Faridabad and we are used to the rhythm of it.