Taj Sats Air Catering Ltd

Down in Sector 4 of Gurgaon, at number 161, is where our catering hub is. It’s a massive operation that starts way before the sun comes up. While most people are sleeping, we are in here with our hairnets and aprons on, getting everything ready for the flights. It’s a very industrial feel, lots of stainless steel and big refrigerators that hum loudly. We don't have a lobby or a place for visitors to sit. It’s all about the kitchen and the loading docks. There is a constant smell of cooked rice, spices, and fresh bread. We have to be very careful with the timing because the trucks have to leave on a strict schedule to meet the planes. It’s a lot of pressure, but we’ve been doing it for years now. We have workers who have been here since the start, and we all just know what needs to be done without talking too much. The floor is always being scrubbed, and the noise of the dishwashers is constant. We don't have any fancy decorations on the walls, just safety signs and schedules. When the morning rush is over, we finally sit down for a quick break and some tea before we start prepping for the next wave of flights. It’s hard work, and your feet hurt by the end of the shift, but it’s what we do. We just keep our heads down and keep the food moving for the airlines.