We are based out of U-12/29 in DLF Phase 3, which is a busy part of Gurgaon. Our space is pretty much filled with samples and shipping boxes most of the time. Since we do export work, there is always something being packed or unpacked. It’s a bit of a maze inside with all the stuff we have sitting around. We don't have a receptionist or a fancy lobby, you just walk in and see us working. The neighborhood is full of houses and other small businesses, so there is always some noise outside. We spend a lot of our day checking on shipments and making sure the paperwork is right for customs. It’s a lot of back and forth with the warehouses and the transport guys. Sometimes a shipment gets delayed and we have to spend the whole afternoon on the phone trying to find out where the truck is. It’s not a glamorous job, but we've been doing it for years now. We know the streets around here well, especially where to get the best lunch. The office gets a bit cramped when a big order comes in, but we manage to move things around. We aren't trying to be the biggest company out there, we just want to get the products out on time and keep the business moving. It's a simple operation run by people who know the export trade.
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