We are based in Tilak Nagar at 16/51 A. It’s right in the middle of a very lively part of New Delhi. There is always something happening outside our window. People are always walking by and the noise from the street is constant. Inside, we handle travel bookings and help people figure out where they want to go. It’s a lot of time spent on the phone and looking at computer screens. The office is quite old and we’ve definitely outgrown the space, but we make it work. Files are stacked up in the corners and the desks are always full of notes. It’s a bit chaotic but we know where everything is. We don’t bother with fancy uniforms or anything like that. We just dress casual and get to work. Most of us take the metro to get here because the traffic in Tilak Nagar is just too much to handle. We have our regulars who stop by to talk about their trips. It’s more of a neighborhood spot than some big corporate office. We try to keep the coffee pot full because we need it. Sometimes the power goes out, but that’s just life in Delhi. We just wait for the generator to kick in and keep going. It’s a busy life here but we like the energy of the area. It keeps us on our toes every single day.
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