Lufthansa German Airlines

We are based out of the Belvedere Park Apartments in Gurgaon. It’s a bit unusual for an airline office to be in a residential-style complex, but it works for us. This keeps things a bit more low-key and less like those huge, cold corporate offices you see in the city centers. Here in Haryana, the focus is on the local operations for Lufthansa. Most of the work is about making sure the communication between the airport and the main office stays clear and accurate. We deal with a lot of logistics and passenger queries from our desks here. It’s not always exciting work—lots of checking numbers and updating records—but it’s necessary to keep the planes moving on time. The team here is small and we’ve worked together for a long time. Knowing each other's coffee orders and who is likely to be late when it rains or when the traffic is bad makes the day easier. Putting on airs or acting like we're flying the planes ourselves isn't our style. We’re just the support staff on the ground. It can be a bit noisy outside sometimes with the Gurgaon traffic, but inside we just focus on the screens. The neighborhood is nice because it’s easy to get to once you know the way through the complex. It’s a solid place to work, and we just try to be as helpful as we can without making things too complicated.