Kuoni

Sector 23 in Gurgaon is where you will find us. We are at number 3293. It's a residential area mostly, so it's a bit quieter than the main city center. We’ve been here for a bit. We help people with their travel plans. It's not always sunshine and beaches like the pictures show. There is a lot of paperwork. We spend time on the phone a lot, trying to get things sorted for travelers. Sometimes things go wrong, like flights getting cancelled or hotels being full, and we have to fix it. That's the main part of what we do. The office is just a plain room with some maps on the wall. We have some old filing cabinets that have seen better days. It feels more like a home office than a big business. We don’t wear suits here, just regular clothes. Most of the people who come to see us are from around the neighborhood. We know their names and where they like to go on holiday. It’s a small operation. We don’t have a big sign outside. You might miss it if you aren’t looking for the house number. Gurgaon has changed so much lately with all the new buildings, but Sector 23 stays pretty much the same. We like it that way. It’s easier to focus. We just take one booking at a time and try to get the details right so nobody gets stuck at an airport somewhere.