Galaxy Hotel is actually run from B48, Gh-1 in the Parivahan Apartment complex over in Sector-5, Vasundhara. Even though the name mentions Gurgaon, this is where the office side of things happens in Ghaziabad. It’s a quiet residential area mostly, so it’s not like those big hotels you see on the main highway. We spend our time taking bookings and making sure the rooms are ready for whoever is checking in. It’s a lot of coordination between the staff. Sometimes the phone doesn't stop ringing and other times it is quiet enough to actually have a lunch break. We don't have a fancy uniforms or anything like that, just regular clothes and a lot of work to do. The apartment building is easy enough to find if you know Vasundhara. Most people who work here live nearby so we are all locals. We know the shortcuts to avoid the Ghaziabad traffic which helps when we need to get things delivered or when we have to go to the other sites. It’s a straightforward operation. We don’t try to be anything we aren't. If there’s a problem with a room or a booking, we just fix it and move on. It’s just how we do things here at the office. We've been in this spot for a while now and the neighbors are used to us being around. We just keep our heads down and work hard every single day.
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