D Concept Travel Pvt. Ltd.

We work out of U59/62 in DLF Phase-3, which is right in the heart of Gurgaon. It’s a busy part of town and there is always something going on outside our windows, with cars and people moving constantly. We spend most of our time on the computers or talking to people on the phone about their travel plans. It gets a bit hectic when it’s holiday season and everyone is trying to go somewhere at the same time. Our desks are usually covered in printouts and notes about flight times or hotel stays. It’s a small team here, so we all end up doing a bit of everything, from answering the door to filing papers. We aren't a giant agency with hundreds of people. It’s just a few of us trying to make sure the bookings go through without any glitches. Sometimes the internet goes down or the booking systems are slow, and that’s when things get a bit stressful in the office. But mostly, it is just a routine of checking dates and comparing prices. Gurgaon is a fast-paced place to be, and being in DLF Phase-3 means we are right in the middle of all that energy. People stop by after work to pick up their documents or just to ask about where they should go for their next break. We just try to give them the facts and get the tickets sorted as quickly as we can without any unnecessary delays.