Convergys India (P) Ltd

We are based on the second floor of 19/53B in Tilak Nagar, New Delhi. If you know Tilak Nagar, you know it’s a very busy and crowded part of the city. There’s a lot of energy here, with the markets nearby and people everywhere. Our office at Convergys is just a regular floor in a commercial building. It’s not very big, but we fit everyone in. We spend our shifts mostly on headsets, talking to people and solving whatever issues they have. It can get pretty loud in the office when everyone is on a call at the same time. We have a lot of computers and wires everywhere, which is just the nature of what we do. The stairs up to the second floor are a bit narrow, and there’s no fancy elevator, so we get our steps in every day. During lunch, we usually head down to the street to grab something from the local vendors. Tilak Nagar has some of the best food, so that’s a plus. It’s a hard-working environment, and we don’t have many frills. We just come in, do our time on the phones, and head home. It’s a lot of repetitive work, but we have a good group of people here who make the time go by faster. We focus on getting the job done. Sometimes the AC struggles during the peak of summer, so we have a few extra fans plugged in. It’s just part of working in an older building in this area. It gets the job done for us.