British Airways Plc Dep-Call Ba

If you walk down Street Number 11 in Krishna Park Extension, you’ll find us. British Airways Plc Dep-Call Ba operates right there on the ground floor of Wz-B-57B. It’s a busy part of New Delhi-110018. We don't have a grand entrance with marble floors. It is just a door on a regular street. Most of what we do involves handling calls and checking details for people. It gets pretty loud in here when all the phones start ringing at once. We have a small team and everyone knows each other’s names. We aren't some distant corporation; we are just the folks in Krishna Park who know a lot about flights. The chairs aren't the most comfortable, but they do the job. We spend a lot of time looking at screens and talking to people from all over. Sometimes the power goes out and we have to wait a bit, but we always get back to it. It is a very practical setup. We don't bother with fancy uniforms or scripted greetings. We just answer the questions as they come. It’s a bit messy sometimes with notes stuck everywhere, but we have our own system. Being on the ground floor means we see everyone walking by, which makes the day go faster. We’re just here doing our bit in the neighborhood. When the day is over, we lock up the shop and walk to the local market for some food. It’s a simple life.