American Express

American Express has this particular spot at 5/41 Nehru Nagar in New Delhi. The pincode is 110065. It’s not the giant corporate headquarters you might imagine. Instead, it feels more like a local fixture in the neighborhood. The building has been there for quite a long time and you can see it in the bricks. We spend our days dealing with whatever comes across the desks. Usually, the traffic on the main road nearby is pretty loud, so there is always a background hum of horns and engines. Inside, the floors are that old-style stone that stays cool even when the Delhi heat is melting everything outside. We have a few dusty plants in the corner that someone remembers to water once a week if we are lucky. There is a tea stall just down the road that serves the best ginger chai, so someone is always running out to grab a few cups for the staff. The ceiling fans rattle a bit when they are on high speed. It’s just a group of us working through the daily tasks and trying to keep everything organized. We don't have a big fancy lobby or a bunch of receptionists. It’s more about getting the job done in a place that feels familiar. Sometimes the mail gets mixed up with the neighbors, but we just walk it over to them. It is a very grounded way to work in a city as busy as this one.