Samsung India Electronics Pvt Ltd

Our place is 2/188 in New Colony, over in the Birla Nagar part of Gwalior. It’s a quiet enough area compared to the main market. We work for Samsung India Electronics Pvt Ltd from this small building. It’s actually quite an old structure but it works for what we need. We have a couple of rooms filled with spare parts and tools for fixing electronics. Most mornings start with a lot of checking lists and seeing what came in the mail. The light in the back room is a bit dim but we managed to get a better bulb last week. People in Birla Nagar know us as the Samsung guys. We don't do much advertising. People just show up when their gear stops working. It’s a lot of manual work, opening up devices and seeing what's wrong inside. Sometimes we have to wait a few days for a part to arrive from the bigger city. We tell people honestly how long it will take. Gwalior is home for us so we like being in this neighborhood. The New Colony street is narrow, so parking can be a bit of a pain if you bring a big car. We just keep our heads down and work through the pile of repairs. It’s honest work. Nothing fancy about it. Just a regular local shop atmosphere here. We keep our tools ready and our doors open for whatever comes in next. We like it here.