Started here at 21 Muthyalamma Nagar on Kamptee Road quite a while back. Khairi is a quiet enough place most mornings until the trucks start moving on the main road. My desk stays cluttered with papers and tool catalogs most of the time. People stop by looking for specific bits and pieces for their projects. We keep a lot of stuff on the shelves, maybe too much sometimes because it’s hard to find things fast when the shop gets busy. The shop floor is usually a bit dusty. It’s just how it goes when you deal with metal and tools all day. Sometimes the tea guy comes late and that’s the main highlight of the morning. We spend a lot of time checking orders and making sure things are packed right. It isn't a fancy setup. The walls could use a fresh coat of paint but nobody really cares about that stuff around here. We just want to make sure the right tool gets to the right person. Kamptee Road gets really busy around five, and you can hear the horns from inside. We've been in this spot long enough that the neighbors know us by name. It’s a lot of manual work, lifting boxes and sorting through heavy inventory. We don't have a big fancy lobby or a receptionist. Just a front door and some shelves. If you walk in, you’ll probably see someone cleaning a wrench. It’s how we’ve always done it.
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