Praveena Impex is located over at No. 25 in Amar Vihar Dayal Bagh. It’s a residential area mostly, so it’s got a bit of a different feel than the industrial sectors. You hear kids playing and people talking while we are working inside. We’ve been in this spot for a while and the locals know us pretty well. The office is basically a converted part of the building. It’s not massive, but it’s enough for what we do. We handle a lot of different items coming in and going out. Most of the day is spent checking invoices and making sure the crates are packed tight. We have a few guys who handle the heavy lifting and a couple of us who deal with the paperwork. It’s a simple setup. We don’t have a website that’s updated every five minutes or anything like that. Most of our business comes from people we’ve known for years. The windows stay open when the weather is nice, though the dust can be a pain. We drink a lot of chai throughout the day to keep going. It’s a comfortable place to work, even if it’s a bit cramped when a big delivery arrives. We know everyone’s name and how they like their tea. That’s the kind of place this is. No one is putting on an act or trying to look more important than they really are.
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