Amazon stops taking new orders, Flipkart suspends services amid coronavirus lockdown
India’s two of the top e-commerce platforms Flipkart and Amazon India have temporarily suspended operations after the Centre announced complete lockdown for 21 days.
Amazon India has said they have stopped taking any new orders and are prioritising supplying customers with essential goods. Amazon India has said they will prioritise to serve products that are currently critical for our customers such as household staples, packaged food, healthcare, hygiene, personal safety and other high priority products.
The company added, This also means that we have to temporarily stop taking orders and disable shipments for lower-priority products.
Amazon India will be reaching out to customers with pending orders of low priority products. For all pending customer orders on lower-priority products, we are reaching out to customers and giving them a choice to cancel their orders, and receive a refund for prepaid items, said Amazon India.
Flipkart has also made a similar announcement and said they are suspending all services for the time being as the country goes under lockdown for at least 3 weeks.
Flipkart, whose services include grocery deliveries, did not say how long the suspension would last.
Amazon has said the changes in operations came into effect on Tuesday and it will give further updates according to decisions taken by the governments.
PM Modi on Tuesday announced complete lockdown of all states as the number of coronavirus cases touched 560. Eleven people have died of the virus outbreak across states.
The government has said all essential services will continue to be available despite the lockdown. However, all public transport facilities and other measures has been suspended.