Our shop, Mags Novel, is located at 20A/29 in Tilak Nagar. It’s a residential area that turned into a market over time, so there’s always something happening right outside. We’ve been at this address for a long time, and we’ve seen the neighborhood change quite a bit. The shop itself is packed with all sorts of things. We don't have a lot of extra space, so every inch of the walls is used for storage. The floor is a bit worn down from people walking in and out all day. We open up early in the morning, usually around the time the local milk delivery happens. It’s a family-run kind of feeling here, where we know the people who live in the flats nearby. We don't do much advertising; people just know we are here at 20A/29. The lighting inside is a bit dim, but it’s comfortable enough for us to work. We spend our time sorting through new arrivals and helping customers find what they’re looking for. Sometimes we just sit on the stools near the entrance and watch the traffic go by when business is slow. There’s no big corporate strategy here, just the daily task of running a small business in West Delhi. We keep things honest and straightforward, making sure the shop stays open and the customers are satisfied with what they find on our shelves. It’s a simple way to make a living and we’re used to it.
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