Our branch is located in the Piplod area of Surat, specifically in Srinathji Society. If you know where Bhagyalaxmi Society is, we are right next to it. Being in a residential spot like this means we see a lot of the same people every week. It is a quiet street usually, except for when school gets out or during the festivals. This Icici Bank Ltd office is tucked into the A/11 building. It is not hard to find if you are a local. We spend our days helping people with their fixed deposits and making sure the cash machine is stocked up. Surat gets really hot, so the office is a nice place for a bit of shade while you do your banking. We have a small team here. Most of us have been working in this branch for a couple of years now. We know who prefers to use the mobile app and who still likes to come in and talk to a person. We do not do anything flashy. It is just about keeping the accounts in order and helping out with the documents for new accounts. Sometimes the printer acts up, but we manage. It is a very ordinary setup. We just want to make sure the folks in Srinathji and the nearby colonies can get their banking sorted without traveling all the way into the main city center.
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