Appolo Hospital Chennai Information Center

This center here in Durgapur is basically a place for people to get information. We are located at 49, Tarasankar Sarani, right in the City Centre area. It’s a convenient spot because it’s easy to get to from different parts of the city. We aren't a hospital ourselves, but we help people who are looking to go to Chennai for treatment. It can be very confusing for families when they have to travel so far for health reasons, so they come here to ask questions. We help them understand what the process is like and what they might need to prepare. The office is plain and simple. We have some desks, chairs, and a lot of paperwork. The 713216 area is quite busy, so there’s always people walking by on Tarasankar Sarani. Sometimes people just walk in because they saw the name and want to know what we do. We spend a lot of time on the phone or talking to visitors face-to-face. It’s not a fast-paced environment like an emergency room, but it’s important work for the people who need it. We try to give them the right details so they don't have a hard time later on. Most of the people who come in are worried about their relatives, so we just sit with them and go through the steps. It’s just a small office in City Centre helping out the local community.