Water Supply Dept, Pune

We are located over in Karvenagar at Shreeman Society. The office is in Saivihar Apartments, number 5 to be exact. It’s right across from the Pune Peoples Co-op Bank, so it’s easy for people to find us if they are in the area. Being a water supply department means we deal with a lot of phone calls and people coming in with questions about their connections. Pune is growing fast, and Karvenagar is a busy residential part of it, so there is always something going on with the pipes or the billing. We handle the paperwork, the planning, and the issues that crop up with the city’s water lines. It’s not always a smooth process; sometimes pipes leak or there are delays, but we sit here and try to coordinate the repairs as best as we can. The office isn't anything special to look at, just a regular apartment space converted for our use. We have our files, our computers, and our tea breaks. We don't go out looking for praise or anything. It’s just the job we do for the city. Sometimes the mornings get very crowded when people have issues to report. We try to listen and get the details down so the technical teams can go out and fix whatever is broken. It’s a lot of logistical work, tracking where the water is going and making sure the supply holds up for the society residents. We stay focused on the daily tasks and the piles of records on our desks most days of the week.