Unique Express, Customer Care Executive

If you are looking for the Unique Express office, we are at 256 Somwar Peth in Pune. We are right near the Khadiche Maidan, which is a pretty easy landmark to spot in that part of Maharashtra. Our team here includes the customer care executives who handle the daily questions and issues that pop up. The office is in a typical Pune neighborhood where things can get quite crowded during the peak hours. We have a simple setup at 256, nothing too fancy, just enough space for us to sit and take calls. Somwar Peth has a lot of history and it feels like a very traditional part of the city. We spend our time checking on where packages are and trying to give people answers when they ask. It’s not always easy because things can get delayed for all sorts of reasons, but we just tell people what we know. There isn't a lot of corporate polish here; we talk like normal people and try to help out as best as we can. The Maidan nearby is good for a quick walk when we need a break from the phones. We’ve been in this location for a while and we are used to the rhythm of the street. It’s a small office but it’s always got something going on. We just focus on the daily tasks and making sure the records are updated correctly.