Universal Auto Industries

Universal Auto Industries sits at 3007 in Ram Bazar, which is right in the heart of the Mori Gate area. If you know this part of Delhi, you know how packed and narrow the lanes can get. Our shop is one of many in the row, and we have been here long enough that we know most of the other shopkeepers by name. The shelves are packed tight with all sorts of auto parts, many of them in old boxes that have gathered a bit of dust over the months. We spend a lot of time climbing up ladders to find that one specific bolt or gear someone is looking for. It is a noisy place with the sound of rickshaws and people shouting in the bazaar all day long. We do not have a fancy showroom or anything like that; it is just a practical space where we do business across a wooden counter that has seen better days. Customers usually come in with a greasy part in their hand, asking if we have a replacement that matches. Most of the day is spent checking through catalogs or talking to suppliers on the phone to see when the next shipment is coming in. Mori Gate is the place for this kind of work, and we fit right in with the rest of the busy shops. It is a lot of hard work and long hours, but we just keep at it day after day.