P. K. Traders is located on the ground floor at I-180 in Naraina Vihar. It’s a decent area here in New Delhi, quite central if you think about it. We’ve been in this ground-floor unit for a long time. The space is filled with shelves from floor to ceiling. It gets a bit dark in the back, but we’ve got enough lights to see what we’re doing. We trade in a lot of different supplies. Mostly stuff for local shops and some small manufacturers. We don't have a big fancy lobby. You just walk in and you're right there where the work happens. There’s usually a pot of tea going somewhere and the sound of tape being pulled off a roll. We spend a lot of time on the phone talking to suppliers or checking on orders. It’s a lot of work, but we’ve got a good routine down now. Naraina Vihar has changed over the years, more traffic and more people, but we’ve stayed put. Our customers are mostly people we’ve known for a decade or more. They trust us because we’re straightforward. We don't use any fancy marketing tricks. If we say we have it, we have it. If we don’t, we’ll tell you when it’s coming. It’s a basic way of doing things, but it’s how we’ve always worked and it seems to suit us just fine.
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