Ruia Exports Limited

We are tucked away in the Hind Saurashtra Industrial Estate, specifically at C-109, near Marol Naka in Andheri East. If you know Mumbai traffic, you know getting to Marol can be a bit of a nightmare during peak hours. Our estate is quite old, and it’s always buzzing with activity. There are so many different businesses in this one complex that there’s always someone moving something in the hallways. Our unit isn't huge, but we’ve managed to fit all our desks and the export stock in there quite well. We spend a lot of time on the phone or dealing with the logistics guys who come to pick up the shipments. It’s a lot of coordination to make sure the containers are ready for the port. The office is usually a bit messy with samples and files piled up, but we know where everything is. We take our lunch breaks together, often just getting something from the local stalls outside the gate. It’s a lot of work keeping track of everything that goes out, especially with the paperwork required for exporting. We don’t have a big reception area or anything. You just walk in and someone will be there at a desk working on a computer or checking a list. It’s a bit of a grind, especially when deadlines are close, but we’ve been doing this for years and we’ve got a system that works for us and the people we deal with.