World Human Service Association

We've been operating out of Ramabai Colony for a while now, right near the police station. It's a busy spot by the highway, so there's always something going on around here. The World Human Service Association started because we saw things in Ghatkopar that needed fixing. It’s not a fancy office or anything. Most days, we’re just sitting around the desk trying to figure out who needs help with what. People walk in from Banth Nagar all the time. Sometimes it's just for a chat, other times they have real problems. We don't have a big team of experts. It’s just us, locals who know the streets. We try to do what we can with the little we have. The traffic on the Eastern Express Highway is always loud outside our door, but we've gotten used to it. It’s funny how you stop hearing the horns after a few months. We keep the doors open mostly. If someone comes by, we listen. That’s really how it goes. No big plans, just day-to-day work. Sometimes we run out of tea, and someone has to run across the street to get some more for the guests. We’re just part of the neighborhood, like anyone else living in these blocks. We've seen kids grow up and families move, but we're still here in the same old spot. It gets dusty because of the road, so we spend half our time cleaning the windows, though it never stays clean.