Masood Alam & Co.

Our office is at 108, Park Street, which is a pretty famous spot in the city. But inside Masood Alam & Co., it’s just us doing the same things we’ve done for years. Park Street is always full of people and cars, and you can hear the noise even through the windows. We’ve got a lot of old furniture that we probably should have replaced years ago, but it’s sturdy and does the job. Our day starts early, getting through the mail and seeing what needs to be sorted first. It’s a lot of paperwork and talking to people who walk in from the street. We don't have any big marketing slogans or mission statements posted on the walls. Mostly, it’s just calendars and maybe a few photos of the family. The atmosphere is relaxed but we stay busy. We’ve seen the street change a lot over the years, but we’ve stayed pretty much the same. We take our time with people, and if the phone rings while we’re talking, it just has to wait. It’s a bit of an old-fashioned way of doing things, but it works for us. We know our regulars by name, and they know where to find us. No need for anything fancy when you’ve been in the same place for so long and people trust you to get it right without any complications.