We’re tucked away in Shop No. C-3 at the Navlakha Complex, right near Agrasen Square. It’s a busy intersection, so there is always noise from the traffic, but we’re used to it by now. Shyam Pump Agency is basically what it says on the sign. We deal with pumps and everything that goes along with them. The shop is small and usually filled with boxes and parts, so you have to watch your step when you come in. We’ve been here for a long time. My uncle started this place, and now we all just help out to keep it running. We don't have a big sales team or anything like that. It’s usually just one or two of us behind the counter. If you have a problem with a motor or a pump, we try to help you find the right part to fix it. We aren't trying to sell people things they don't need. Most of our customers are farmers or local builders who just want something that works. We drink a lot of tea and talk to the neighbors between customers. It’s a simple life. The complex has seen better days, but it’s a good home for our shop. We know where everything is, even if it looks like a mess to someone else. It’s just how we operate. We stay here because people know Agrasen Square and they know they can find us here without much trouble.
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