Rapid Action Consumer And Environmental Rights Forum

You can find our forum at E-62, Sector-7 in Noida, which is part of the Gautam Budh Nagar district. We’ve been operating from this spot for a good while, dealing with consumer complaints and environmental issues. It’s a busy part of Noida, so there’s always something going on outside our door. The office is basically a few rooms where we keep our records and meet with people who feel they’ve been cheated by a shop or are worried about local pollution. We aren't a big agency with a lot of funding. Most of what we do is just talking to people and helping them write letters or fill out forms. The 201301 zip code area is quite large, but we focus on what we can handle right here. Sometimes we have meetings that go late into the evening because there are so many things to discuss. We don't really have a dress code or anything formal. You’ll usually see us in casual clothes, just working through the daily pile of letters. The environment part of our work often takes us outside to look at local parks or waste issues. It’s practical work and we don't spend much time on fancy reports. We just want to make sure the people in Sector-7 and the rest of Noida have someone to talk to when things go wrong with their purchases or the air quality.